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General Service Agreement

01 January 2023


This Agreement is entered into by and between Galbo Limited, a Cyprus company with registration number HE389020, located at 32 Kyriakou Matsi, Villa Clara, Pissouri 4607 Cyprus, hereinafter referred to as the "Service Provider", and the party accepting a proposal and/or making any payment, hereinafter referred to as the "Client".


1. Services Provided:  

The Service Provider offers consulting services, including but not limited to: Corporate consulting, structuring consulting, banking consulting, accounting & audit liaison services, taxation consulting, legal consulting, immigration consulting, and real estate consulting. These services are provided directly and/or in cooperation with our affiliates.


2. Communication:  

Any communication between the Client and the Service Provider, including any of its employees, via email, WhatsApp, or phone shall be considered as official communication. All communication shall be conducted within the Service Provider's working hours, which are from Monday to Thursday, 10:00-18:00 and Friday 10:00-14:00. The Service Provider will respond to communications within a reasonable timeframe, considering the nature of the inquiry and operational demands. 


3. Fees and Payment:  

The fees for the services provided by Galbo Limited are as described in each individually produced proposal and/or invoice. The terms of this Agreement are considered agreed to by the Client upon acceptance of a proposal and/or with any payment made to Galbo Limited, either in full or partial. Payments are due as indicated on the proposal or invoice. The Client acknowledges that delays in payment may result in suspension or termination of services.


All services rendered by Galbo Limited, including consultations, whether initial or follow-up, are chargeable. By seeking and accepting such services, the Client acknowledges their obligation to compensate Galbo Limited as per the terms set out in proposals, invoices, or any other written agreements. It is the responsibility of the Client to inquire about fees before any service if they are uncertain.


4. Working Hours:  

Service Provider operates from Monday to Thursday, 10:00-18:00 and Friday 10:00-14:00. The Service Provider is closed on Saturdays, Sundays, Jewish holidays, and Cypriot public holidays, unless mentioned otherwise in writing.


5. Term and Termination:  

This Agreement is valid for the whole period the services are provided and until the provision of services is finalized, unless otherwise agreed upon between the parties. The agreement may be terminated immediately by notice by either party. In case of termination, all remaining balances shall be paid to the Service Provider.


6. Limitation of Liability:  

The Service Provider is not liable for any damages arising from the services provided. The Service Provider is not liable for any delays and/or issues caused by government bodies or any other delays/issues that are beyond the Service Provider's direct control.


7. Non-Disclosure:  

Both parties agree to maintain the confidentiality of all information obtained during the provision of services unless disclosure is required by law.


8. Governing Law:  

This Agreement shall be governed by the laws of the Republic of Cyprus.


9. Indemnification:  

The Client agrees to indemnify and hold harmless the Service Provider, its affiliates, and its respective officers, directors, agents, and employees from any and all claims, damages, liabilities, costs, and expenses arising from the services provided, except for claims based on the Service Provider's gross negligence or willful misconduct.


10. Force Majeure:  

Neither party shall be held liable for any failure to perform its obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane, or other natural disasters), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalization, government sanction, blockage, embargo, labor dispute, strike, lockout or any interruption or any failure of electricity or server, system, computer, internet or telephone service.


11. Amendments:  

Any changes or modifications to this Agreement must be in writing and signed by both parties.


12. Non-Solicitation:  

During the term of this Agreement and for 12 calendar months thereafter, the Client agrees not to solicit or hire any employees or contractors of the Service Provider without the Service Provider's explicit written consent.


13. Waiver:  

Failure by either party to enforce any provision of this Agreement will not be deemed a waiver of future enforcement of that or any other provision.


14. Entire Agreement:

This Agreement constitutes the entire agreement between the parties and supersedes any prior understandings, written or oral, relating to the subject matter of this Agreement.


15. Scope of Work

The exact services to be rendered by the Service Provider are as specified in the individually produced proposal. Any additional services not explicitly outlined in the proposal will incur additional fees.


16. Exclusion of Third-Party Rights

This Agreement is for the benefit of the Service Provider and the Client. While the Service Provider's affiliates might be engaged in the provision of services, they are to be regarded as beneficiaries of this Agreement. No other third party, other than the aforementioned affiliates, shall have any rights under or in connection with this Agreement.


17. Disclaimer

All services are provided "as is" without any warranties, either express or implied. The Service Provider expressly disclaims all implied warranties to the maximum extent permitted by law.


18. Intellectual Property Protection

Any creations, innovations, or intellectual property developed by the Service Provider in the course of rendering services shall remain the exclusive property of the Service Provider unless explicitly transferred in writing.


19. No Guarantee

The Service Provider offers its expertise and services without any guarantee regarding specific outcomes or results from the provided services.


20. Client Responsibilities

The Client agrees to cooperate fully with the Service Provider and to provide any necessary information, documentation, or support required for the successful completion of the services. Should the Client fail to fulfill these responsibilities, resulting in damages and/or delays, the Service Provider shall not be held liable for such damages or delays.


21. Late Payment Consequences

Payments not received within the stipulated timeline may result in the suspension of services. No interest will be charged on late payments unless otherwise required by law.


22. Dispute Resolution

In the event of any dispute arising out of or in relation to this Agreement, the parties agree to first attempt to resolve the dispute through amicable negotiation. If the dispute cannot be resolved within 30 calendar days of the dispute arising, the parties may mutually agree to mediation or arbitration before pursuing any further legal action.


23. Attorney's Fees

In the event of litigation or dispute resolution, the prevailing party shall be entitled to recover its attorney's fees and court costs from the non-prevailing party.


24. Right of Refusal

The Service Provider reserves the right to refuse service under conditions deemed unfavorable or potentially harmful to the company.


25. Conflicts of Interest

Any potential conflict of interest shall be disclosed by both parties. If a conflict arises, both parties agree to resolve the matter in the best interest of both parties.


26. Data Protection and Privacy

The Service Provider shall handle and protect all client data in accordance with relevant privacy laws and regulations.


27. Severability

If any provision of this Agreement is found invalid or unenforceable, the remaining provisions shall remain in full effect.


28. Survival

Obligations under this Agreement, which by their nature would continue beyond the termination or expiration of the Agreement, including but not limited to confidentiality and non-solicitation, shall survive termination of this Agreement.


29. Insurance

The Service Provider maintains professional indemnity insurance appropriate for the services provided under this Agreement.


30. Acceptance of Agreement:

By making any payment to the Service Provider and/or accepting a proposal, the Client acknowledges and agrees to the terms and conditions set forth in this Agreement. This action constitutes full acceptance of this General Service Agreement and all its provisions.

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